privacy policy
Privacy Commitment at KenyaExpedition
Effective Date : 30th July 2010
KenyaExpedition is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or services.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a. Personal Information
When you interact with our website or make a safari enquiry, we may collect personal details such as your full name, email address, phone number, and country of residence. Additionally, we may ask for your travel preferences and specific safari enquiry details to tailor our services to your needs. If you proceed with a booking, we may also collect relevant booking and payment information to facilitate your reservation.
b. Non-Personal Information
We also collect certain non-personal data to improve our website and understand user behavior. This may include details about your browser type and version, your IP address, the pages you visit on our website, and the time and date of each visit. We may also track referring URLs (websites that directed you to ours) and the type of device you used to access our site.
2. How We Collect Information
We collect information through:
- Enquiry and contact forms
- Booking requests and package subscriptions
- Newsletter sign-ups
- Cookies and website analytics tools (e.g., Google Analytics)
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your safari enquiries or booking requests
- To personalize your travel experience
- To send confirmations, updates, or promotional offers
- To improve our website functionality and customer service
- To comply with legal or regulatory obligations
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties such as:
- Safari lodges and accommodations (for booking purposes)
- Transport and guide services providers
- Payment gateways and secure transaction processors
- Legal and regulatory authorities if required by law
All third-party partners are obligated to protect your data and use it only for the intended purposes.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access to the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict the processing of your data
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
6. Data Security
We implement appropriate technical and organizational security measures to safeguard your personal data, including:
- Secure servers and encrypted databases
- Regular security assessments
- Access restrictions to authorized personnel only
7. Cookies Policy
Our website uses cookies to improve user experience and track website performance. Cookies may collect anonymous data like your IP address, browser type, and browsing behavior.
You can manage or disable cookies via your browser settings.
8. Third-Party Links
Our website may contain links to other sites (e.g., YouTube for videos, blog articles). We are not responsible for the privacy practices or content of these external websites.
9. Children’s Privacy
KenyaExpedition does not knowingly collect personal information from children under the age of 16. If we become aware that such data has been inadvertently collected, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
